Contact us

Questions about our products, an order placed on Amazon.com, or a business inquiry? Email us or use the form. We aim to reply within two business days (Monday to Friday).

For delivery, payment or returns of an Amazon.com order, please also check your order in your Amazon account, since Amazon handles shipping, payment and returns for these orders.

Messages sent through the form or by email go to our shared Ollie customer service inbox, which may be accessed from Germany. Please do not include sensitive information such as payment card details. Our Privacy Policy explains how we handle your information.