Shipping policy

Last updated: November 5, 2026

How orders are placed

superollieusa.com is the U.S. product and company website of Ollie USA Inc. Orders cannot be placed directly on this website. Ollie USA Inc. sells its products to U.S. customers through Amazon.com. Our Amazon.com listings are currently being set up; until they are live, our products are not yet available for purchase.

Who ships your order

Orders placed on Amazon.com are shipped by Amazon from Amazon fulfillment centers in the United States (Fulfilled by Amazon).

Shipping area

We offer our products for delivery within the United States through Amazon.com. Whether delivery to your address is available is shown on Amazon.com before you place your order.

Delivery times and shipping costs

Delivery dates, shipping options and shipping costs are calculated and shown by Amazon at checkout. They depend on your location and the shipping option you choose. The delivery estimate shown in your Amazon order applies.

Sales tax

Applicable sales tax is calculated and collected by Amazon at checkout.

Order tracking

You can track your order under “Your Orders” in your Amazon account.

Late, lost or damaged packages

Please contact Amazon customer service through your Amazon account. You are also welcome to email us at info@superollieusa.com and we will help where we can.